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Turning Japanese, Opening Doors
March 27, 2013
Enterprise IT News
Cat Yong

Hitachi System's new IT service joint venture with Sunway Technology will see a new operating entity expand marketing to both Japanese and local companies around product lifecycle management and enterprise resource planning packages, virtualisation, cloud solutions, data centre outsourcing and IT outsourcing services.

According to Group CEO of Sunway E-Systems, Cheah Kok Hoong, these offerings would also extend to other countries throughout Southeast Asia, namely Singapore, Thailand, Indonesia, Philippines and Vietnam. Sunway E-Systems is a wholly-owned subsidiary of Sunway Technology, with existing subsidiaries in these countries, except Vietnam.

Cheah said, "Sunway is an established IT player in ASEAN with a strong business base such as its existing customers, local brand presence and management capability and shared resources.

"This JV gives Hitachi Systems' local sales and system engineering capability and business base in Southeast Asia for Hitachi customers."

Sunway E-Systems
Broadly, two subsidiaries would be consolidated into Sunway E-Systems before Hitachi acquires 51% stake in it from Sunway Technology. The first is Sunway Business Applications, which is an established Oracle Gold Partner with over 20 years experience in providing implementation, consultation and hotline support services for Oracle JD Edwards Enterprise Resources Planning solutions.

The second is Sunway Computer Services, an end-to-end systems integrator that was established in 1984 and has vast experience as well as proven track record of implementing and supporting virtualisation solutions and services and ITO managed services.

It also has partnerships notably with Citrix, NetApp, VMware, CommVault, Symantec, Dell and Microsoft.

Sunway E-Systems is a regional distributor for Siemens PLM software products and services in Malaysia, Indonesia, Philippines, Vietnam, Pakistan and Thailand. It also sells software-as-a-service.

Cheah shared that clients tend to prefer single-vendor providers, or rather a one-stop shop with multi-vendor solution offerings. "It provides ease of doing business, helping customers to support their end-to-end systems, as they possess end-to-end skill sets, ability to manage the whole project and ensure a smooth project implementation within the set timeline.

"Further to that, they are able to provide after sales support as they are familiar with the customer's IT environment. When customers have to manage individual solution vendors however, they have to manage different vendor relationships and a higher total cost of ownership."

The JV has identified financial services, automotive and manufacturing & distribution as the top 3 verticals they would be targeting. Cheah also identified virtualisation and cloud solution/services, IT outsourcing and SaaS, as the top 3 services/solutions in demand in Malaysia and the region.

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