Select Country/RegionMalaysia

Hitachi Group Global Network




Middle East and Africa



You are here

私たちと一緒に働きましょう!お問合せや、履歴書は recruitment@hitachi-sunway-is.com までご提出下さい。


Consultant / Presales / Solution Architect

  • Responsibilities
    • To understand customer’s business problems and propose solutions to address the business problems.
    • Map MES/ MRO/ ERP standard functionalities to customer’s requirements. Source for alternative solutions in the event JDE standard functionality unable to meet the requirements.
    • Work with Account Managers to develop new business opportunities on solutions software licenses.
    • Work closely with Account Managers to execute or securing new sales of solutions software licenses and consulting services.
    • Work with Account Managers to upsell solutions functionality or develop upgrade propositions.
    • To perform product demo on solutions and articulate the business value and benefits of solutions to prospects.
    • Work with Account Managers in managing prospects objections. 
    • Prepare business proposals and presenting to C-Suite executives or decision makers.
    • Answer customer questions relating to products, competitive products, and technical issues relating to product integration within the customer’s environment.
    • Any other tasks assigned by your superior or management.


    • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or Master's Degree in Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Engineering (Electrical/Electronic), Engineering (Industrial), Business Study/ Finance, Information Systems or equivalent.
    • Minimum 2 years of working experience in Engineering software / solutions project implementation and support is required for this position.
    • Has working experience or knowledge on Engineering solutions (Eg, Catia, UG NX, CAE, Solidworks, AutoDesk, CAD etc) will be an advantage.
    • Pleasant personality with excellent interpersonal and communication skills.
    • Excellent proficiency and strong command of spoken English and business writing skills.
    • Self-initiative and ability to work independently and well under pressure.
  • Responsibilities
    • Post-sales support
      • Perform installation, setup, and configuration of hardware such as x86-based servers, SAN and NAS storage systems, SAN switches (Fiber Channel and iSCSI), tape drives and tape libraries, Firewall, LAN switches (Layer 2 and Layer 3), desktop computer and notebooks.
      • Perform installation, setup, and configuration of VMware, Hyper-V.
      • Perform installation, setup, and configuration of server and desktop operating systems, such as Microsoft Windows Server 2016 and newer, Microsoft Windows 10 and newer, standard applications on desktops such as Microsoft Office, email clients, antivirus clients, etc.
      • Upgrade hardware components such as hard disks, memory, I/O adapters in servers and storage systems.
      • Upgrade Operating Systems and install patches.
      • Perform installation, setup, and configuration of data backup / restore solutions such as Symantec Backup Exec / NetBackup, and able to provide advice to customers on backup policies.
      • To find out and understand the detail requirements of configuration settings from customers before installation and configuration starts.
      • To coordinate and manage the progress of the installation and implementation of projects.
      • Produce full documentation of systems setup and configuration upon completion of job / project.
      • Provide on-site and remote support to customers to solve technical problems on products and solutions we sold to customers.
      • Provide daily, weekly, and monthly status report and updates to customer and manager / superior on job and project.
      • Always seek opportunities to pick up skills in products outside of main focus.
      • Works as a team with other solution teams to ensure customer focus.
      • Works as a team with other solution teams to ensure integrity of the entire technical team.
      • Assist other team members in projects and technical issues that require skills and knowledge that acquired from previous jobs and experience, such as networking, network security, etc.
      • Meet KPI’s set for technical support.
    • Research & Development
      • Learns new technical knowledge via testing and research.
      • Be initiative to learn new technical knowledge on both focus and non-focus solutions/products.
      • Properly documents all results of tests and researches in knowledge base.
      • Meet KPI’s set for research and development.
    • Pre-sales support
      • To conduct and understand requirement studies with prospects and customers.
      • To propose suitable solution with an appropriate products and specifications that address customers' and prospects' needs.
      • To present, explain, and up sell our products and solutions to customers / prospects.
      • To propose proper scope of work to install and implement the proposed products and solutions to customers / prospects.
      • To prepare complete proposal to customers on solutions that is suitable and meets customer’s needs.
      • Work closely with sales admin to ensure deals are closed.
      • Perform pre-sales activities including product demo, proof-of-concepts, and product presentation
      • Provide daily, weekly, and monthly status report and updates to customer and manager / superior on job and project.
    • Certification
      • Obtains technical certification on identified focus products/solutions within the probation period on major focus products such as VMware, Microsoft, Symantec, and Trend Micro.
    • Any other duties as and when required by the management from time to time.


    • Minimum degree in IT related studies.
    • At least 5 years’ experience in IT technical experience on servers, storage, network / cabling, or systems management and virtualization area.
    • Good communications skills with English in verbal and writing.
    • Able to provide 24x7 support in case of emergency


Service Delivery / Technical / Developer

  • Responsibilities
    • To perform program according to the detailed programming design provided by the client.
    • To prepare program check list and carry out unit test and integration test.
    • To keep abreast of latest technological advancements in software development.
    • Contributes to team effort by accomplishing related results as needed.
    • To ensure quality deliverables with minimum rework.
    • Assist in any other ad-hoc task assigned by your superior or management.
    • Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent.
    • Minimum 3 years working experience in VB.net, C#, JAVA programming experience with SAP system using ABAP.
    • Able to program and debug according to general algorithm.
    • Able to operate DBMS such as MS SQL server.
    • Able to verify and test of developed program both unit test and integration test.
    • Able to work independently with minimum supervision.
    • Ability to speaks English and Japanese will be an added advantage

Copyright © Hitachi Sunway Information Systems Sdn. Bhd. 2021. All Rights Reserved.