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Careers

We are looking for dynamic and creative talents who thrive in a team atmosphere and enjoy a fast-paced, engaging work environment across Southeast Asia.

Join us! Send your enquiries or submit your resume to recruitment@hitachi-sunway-is.com
Begin here for an overview of the many different opportunities.

Consultant / Presales / Solution Architect

  • Responsibilities
    • Perform business requirement studies with clients.
    • Conduct site survey and site visit to collect information and facts to help in solution design.
    • Understand clients' IT infrastructure and IT operating environment.
    • Understand and manage client's expectation.
    • Analyze clients' business requirements and problems.
    • Design Enterprise IT solutions that solve clients' business issues.
    • Provide Enterprise IT solution consultation to clients.
    • Present Enterprise products and solutions to clients.
    • Prepare solution proposals.
    • Solutions and consultation in the following areas:-
      • End-to-end infrastructure solution, including virtualization, data management, security, network, and data security.
      • Knowledge in network infrastructure (LAN & WAN).
      • Knowledge in business continuity and disaster recovery.
    • Ensure strong relationship with principals and distributors.
    • Manage and conduct demonstration and proof-of-concept to clients with post sales team (if required).
    • Continuously acquire new and latest enterprise IT product knowledge.
    • Provide pre-sales support for in country and ASEAN region.
    • Any other duties or assignment as and when assigned by the management from time to time such as but not limited to the following:
      • Assist in implementation and hotline support for server and storage, Microsoft Server Solutions (OS, Exchange and AD), VMware, Veeam, HPE, Trend Micro Solutions, projects and hotline issues.
      • Assist other team members in projects and technical issues that require skills and knowledge that acquired from previous jobs and experience, such as networking, network security, etc.

     

    Requirements
    • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or Master's Degree in Computer Science/Information Technology or equivalent.
    • Minimum 5 years working experience in Enterprise IT Solutions in IT market, covering solutions such as servers, storage, virtualization, data management, disaster recovery, networking, security etc.
    • Minimum 3 years working experience in pre-sales position, performing requirement studies for enterprise IT solutions, preparing and proposing solution design, writing proposals, and presenting enterprise IT solutions to clients.
    • Having hands on experience or knowledge related on Enterprise IT solutions (E.g, HPE, VEEAM, Veritas, VMware, Trend Micro, Microsoft, Cisco, etc.) will have added advantage.
    • Pleasant personality with excellent interpersonal and communication skills
    • Excellent proficiency and strong command of spoken English and business writing skills.
    • Self-initiative and ability to work independently and well under pressure.

Customer Service / Helpdesk Support

  • Responsibilities
    • Providing support to the clients for JD Edwards Applications System.
    • To give advice and direction, recommend solution to the issues.
    • To assist with error messages and questions related to documentation.
    • Problem solving and deliver work flows to ensure best practice.
    • Log and take ownership of the support request through resolution or escalation.
    • To maintain good customer relationship with client base.
    • Proactively engaged in learning new features/functionality of other modules.
    • Any other duties as and when assigned from time to time.

     

    Requirements
    • Candidate must possess at least a Degree, Post Graduate Diploma or Professional Degree in Computer or in an analytical field such as MIS, Computer Science, Logistics, Accounting or equivalent work experience.
    • At least 3-5 years of experience in JD Edwards or any other ERP systems/ERP support.
    • Good knowledge and support skills of JD Edwards (or other ERP system) in Finance, Manufacturing, Contract, Procurement and Inventory modules with understanding of integration with other modules.
    • Ability to communicate convincingly and effectively with different parts of the organization.
    • Able to work independently with minimum supervision.

     

Finance

  • Responsibilities
    • Responsible to undertake tasks assigned to ensure compliance of Group Credit Control Policy are met.
    • Sending Monthly statement of account to debtors.
    • Follow up payment status from customer and highlight to operation on the potential dispute on sales invoice or delay in payment.
    • Ensure proper documentation, credit check and approvals are obtained before opening of credit accounts.
    • Ensure information of new customers on is accurately updated in Central Customers Database.
    • Conduct periodic review of material credit facilities granted and ensure changes in customers’ credit profile are updated in Central Customers Database accordingly.
    • Ensure prompt bank in for customer’s cheque collection and follow up by issuance of official receipts to customer and sales person in charge.
    • Prepare relevant reports as when required by your superior or management.
    • Conduct visitation to client/customer office when deemed to be necessary.
    • The preparation of the monthly AR aging report and the monthly meeting with respective business units to highlight/ check on status of outstanding AR.
    • To follow-up with debtors for prior payment. ie Contact through mail, direct call etc to ensure timely collection per credit terms. (Responsible for the collection of head office and subsidiaries accounts)
    • Sending Confirmation of balance to debtors after Financial Year Closing.
    • Achieve target for overdue more than 60 days, 90 days and 120 days.
    • Responsible in Export control compliance
    • Any other tasks that being assigned by your superior or management.
    Requirements
    • Candidate must possess Diploma/Degree in Finance, Accountancy or other related field.
    • Excellent Excel and data visualization skills are mandatory.
    • A self-starter with qualities of a team player yet is able to work independently.
    • Committed, able to work under pressure with good time management.
    • Good communication, interpersonal and analytical skills.
  • Responsibilities
    1. Consolidation Management Report & Cash Flow Statement.
    • Ensure timely and accurately produce monthly/yearly consolidation management report, cash flow statement and notes to accounts for Manager approval and fulfil statutory requirements.
    • Assist in preparation of group forecasts and budget
    • Managing the intercompany transactions and balances
    1. Compliance to Statutory Requirements
    • Liaison with internal, external auditors and tax agent on statutory requirements by providing the audit schedules/ analysis required.
    • Manage external audit process to ensure timely resolution of audit issues and completion of audit.
    • Preparing annual tax computation and tax planning.
    1. Assist in preparation of ad-hoc management reports and analysis.
    2. Keep abreast of changes in the financial reporting standards and establish internal processes and procedures in incorporating the changes in the internal and external reporting system.
    3. Ensure Proper filing of documents for maintenance, retrieval and archiving.
    4. Any other tasks that being assigned by your superior or Management from time to time and / or job rotation on portfolio.

     

    Requirements
    • Candidate must possess ACCA/CIMA/MACPA/Degree in Finance, Accountancy or other related field.
    • At least 2 - 3 years of relevant working experience in Finance, Accounting or Audit.
    • A self-starter with qualities of a team player yet is able to work independently.
    • Committed, able to work under pressure with good time management.
    • Good communication, interpersonal and analytical skills.
    • Exposure to JDE Accounting System will be added advantage
    • One (1) Full-Time Contract position(s) available.
  • Responsibilities
    • Working with highly diverse and fun team at a regional leader of Finance Solutions providing organization.
    • Assist in contingency reporting and disclosure functions. 
    • Assist in the local statutory report.
    • Ensure compliance with group/company policy, review internal control procedures and cost control periodically.
    • Assist in administrative activities and undertake special assignments, ad-hoc functions, and related duties, as and when required.
    • Work directly with Senior Manager Finance and Finance Manager.
    • Any other tasks that being assigned by your superior or Management.
    Requirements
    • Candidate must possess or currently pursuing a Bachelor's Degree in Accounting, Economics, Marketing, Commerce or equivalent.
    • Applicants must be willing to work in Bandar Sunway.
    • Internship position(s) for duration of 6 month(s) or minimum of 4 month(s).

Human Resource

  • Responsibilities
    • Assist in daily Human Resources operation and administration tasks for Malaysia and regional offices.
    • Handling and coordinating of Human Resources documentation in confidentiality ways.
    • Maintain Human Resources records by recording new hires, transfer, termination, changes in job classifications, merit increases; tracking vacation, sick and personal time.
    • Sourcing and shortlisting candidates using various channels, including online databases, head hunting, advertising, placement consultant and other methods.
    • Handling interview arrangement and schedule.
    • Conducting background screening and reference check for candidates.
    • Maintain a pool of qualified candidates in advance of need.
    • Assist in preparing and compiling employment documents.
    • Assist in HR administrative activities around new hires orientation and integration process.
    • Up-keeping departmental files and database.
    • Generating various department reports.
    • Prepare new staff announcement monthly.
    • Handling insurance application for new staffs and coordinating staff medical claims.
    • Coordinating transfer of documents among regional offices.
    • To assist in preparing management report and maintaining employee records.
    • To assist in Leaning and Development such as sourcing, registration, applying HRDF etc.
    • Assist in any other ad-hoc task as required.
    Requirements
    • Candidate must possess or currently pursuing a Bachelor’s Degree in Business Studies / Administration / Management, Human Resource Management or equivalent.
    • Applicants must be willing to work in Bandar Sunway.
    • Internship position(s) for duration of 6 month(s) or minimum of 4 month(s).

Marketing

  • Responsibilities
    1. Assist creating sales related documents
      • Prepare quotation, track quotation running number,
      • Sales order processes documents – costing sheet etc.
    2. Handle sales enquiries
      • Pricing, product information.
    3. Work with Sales Teams to assign sales enquiries.
    4. In-side sales account management with assisting sales personnel.
    5. To perform telemarketing and telesales activities to sell various company products.
    6. Generate leads by cold calling and identify new opportunities via telemarketing activities.
    7. Ensure business growth and increased market penetration.
    8. Keep abreast with competitors’ activities, service distributors; expand existing and new networks for maximum coverage.
    9. To provide excellent sales capability and a motivate team player.
    10. Collaborates with Sales Manager or Account Manager to determine necessary sales approach via call.
    11. Ensure follow-up & closure on the leads given to Account Managers.
    12. Coordinate and support marketing plan for marketing activities aligning with sales direction & quota.
    13. Coordinate and support marketing efforts such as exhibition, workshop, launch event etc.
    14. Make outbound follow-up calls to existing customer via telephone, email for cross sell and up sell.
    15. Handle inbound and prospect call and pass to Account manager and convert them into sales.
    16. Maintaining and updating customer and profiled database.
    17. Exploring customer opinions and gaps in the market.
    18. Assist in Maintenance renewal tracking and reminder to customers.
    19. Assist in any other ad-hoc task assigned by your superior or management.
    Requirements
    • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Business Studies/ Administration/Management/Secretarial or equivalent.
    • At least 1-2 years relevant experience will be advantage.
    • Proficient in written and spoken English.
    • Good computer skills – Microsoft Word, Excel and PowerPoint.
    • Ability to work independently with minimum supervision.
    • Willing to work as Contract basis. Yearly Renewable.
  • Responsibilities
    • Developing quarterly marketing activities with key product owner and our key principals
    • Executing marketing activities and budget
    • Managing/executing the production of marketing materials, including leaflet, flyers, posters, newsletter, etc.
    • Taking charged of principal co-funding and marketing / sales materials/kits.
    • Liaising with vendors like principal, partner, distributor, etc to roll our all marketing and demand generation activities
    • Working with principal for marketing events and ensure we met set KPI by principal
    • Telemarketing – for events follow up, lead generation and customer profiling.
    • Organizing events such as workshop, launch event, exhibition etc.
    • Managing all sales and marketing events
    • Maintaining and updating master customer database& profiled database.
    • Conducting marketing research and study competitor activities.
    • Evaluating marketing activities effectiveness and keeping accurate report.
    • Measure each marketing activity and update principal on result
    • Supporting sales and other regional colleagues on demand generation activity
    • Any relevant tasks assigned by management.
    Requirements
    • Candidate must possess at least a Professional Certificate, Diploma, Advanced / Higher / Graduate Diploma in Business Studies / Administration/Management / Marketing or equivalent.
    • At least 1-2 years relevant experience will be advantageous.
    • Good computer skills – Microsoft Word, Excel and PowerPoint.
    • Pleasant personality with excellent interpersonal and communication skills
    • Excellent proficiency and strong command of spoken English and business writing skills.
    • Self-initiative and ability to work independently and well under pressure.

Sales / Business Development

  • Responsibilities
    • Promote, increase awareness and market company's services and products to corporate customers.
    • Develop, Identify and secure new business opportunities.
    • Assist and contribute in planning, development and implement sales strategies and activities to meet overall business objectives.
    • Maintain good business relationship with existing customers and prospects.
    • Responsible and achieved set sales quota.
    • Ensure strong customer satisfaction and experience at all times for better wallet share.
    • Delivered principal set target.
    • Responsible in penetrating into new territory.
    • Ensure and complete set KPI on certification from each key principal from time to time as per Business Partnership KPI.
    • Ensure quality sales engagement and proposal.
    • Ensure strong GP margin at all times.
    • Create and maintain a strong company image and branding at all times.
    • Establish good relationship with the company’s key principals. Continue to build up strong relationship with local partners.
    • Develop and recommend creative marketing strategies to improve sales volume and profit forecasts to meet business goals.
    • Responsible for new market penetration and developing net new customers.
    • Able to up-sell end to end solution (Hardware and infrastructure software) such as server, storage, desktop, networking, virtualization, data management, security, cloud solutions and etc.
    • Working cross functionally to build strong relationships with key customers.
    • Responsible for maintaining up-to-date awareness of competitors’ activities.
    • Providing monthly, quarterly and yearly sales performance reports and updates.
    • Providing weekly, and monthly sales inquiry reports and updates.
    • Responsible for Inquiry to Sales processing which include preparation of proposals, tender participations, sales presentations, Quotation, Service Order Form, and invoice preparation processes.
    • Maintain and enhance customer satisfaction, as well as team performance programs.
    • Responsible in maintaining and updating the company’s customer and prospect database.
    • Coordination with the Vice President to execute both market and target customer strategies for the company
    • Any other duties or assignment as and when assigned by the management from time to time.
    Requirements
    • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
    • Minimum 3 years sales experience in system integrator environment.
    • Experience in selling IT infra hardware, software and services (Eg, IBM, DELL, HP, Symantec, VMware, Citrix, Trend Micro, Netapp etc) are an added bonus.
    • Solid understanding of complete sales cycles, from prospecting to closing.
    • Demonstrated success managing a sales pipeline and forecast.
    • Experience in managing and leading a team is an added advantage.  
    • Excellent communication, interpersonal, and problem-solving skills.
    • Goal-oriented, highly motivated, and good under pressure.
  • Responsibilities
    • Develop new accounts, services existing Customers; expand product range and usage in the assigned territory with a proactive mindset that focuses on exceeding sales growth.
    • Ensure personal sales target is met
    • Cultivate strong relationship with customer.
    • Able to organize and plan proper scheduling sales activities.
    • We are looking for an aggressive individual with good track record in selling; especially into the engineering and manufacturing market. Our portfolios of customers are multinational corporations, SMEs and research organizations. Your will be required to manage existing customers AND Prospect for new customers.
    • You will be potentially running the business unit along with a team of technical personnel to support your sales efforts.
    • Sales must possess the necessary discipline to ensure company sales processes are met (e.g Sales Pipeline report, Sales activity report, CRM system).
    • To build and expand core product assigned - Siemens NX series and Product Tool costing Solutions.
    • Any other duties as and when required by the management from time to time.
    Requirements
    • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
    • Minimum 2 years in sales preferably selling into manufacturing, engineering, automotive, aviation, aerospace, tool & die, tooling etc industries.
    • Experience in selling engineering software or services (Eg, Catia, UG NX, CAE, Solidworks, AutoDesk, CAD etc) are an added bonus.
    • Solid understanding of complete sales cycles, from prospecting to closing.
    • Demonstrated success managing a sales pipeline and forecast.
    • Experience in managing and leading a team is an added advantage.  
    • Excellent communication, interpersonal, and problem-solving skills.
    • Goal-oriented, highly motivated, and good under pressure.
    • Eagerness to learn is crucial.

Service Delivery / Technical / Developer

  • Responsibilities
    • Involve in all phases of Software Development Life Cycle as assigned by the manager. This may include but not limited to Conceptual Development, Planning, Requirements Study, Design, Development, Test, Implementation, Maintenance, Support etc.
    • To work independently to deliver technical solution using JDE EnterpriseOne/ World Tools (ERW, Table Conversion, Screen Design, Workflow programming) and any other programming languages as assigned.
    • Able to use others programming tools like RPG, Visual Basic, XML, JAVA or any tools and technologies that required to meet business direction.
    • To keep abreast of latest technological advancements in software development.
    • To assist in test run, data conversion and system tuning.
    • To assist in managing projects to ensure quality completion on time and on budget.
    • To assist in project planning and estimation.
    • To resolve software issue relating to software developed and to resolve JDE standard’s bug if it is required by customer which will be on billable basis.
    • To ensure quality deliverables with minimum rework.
    • To ensure customer sign-off on every assignment.
    • To contribute to internal training, team building or improvement program.
    • Proactively seek for process improvements and challenge the current processes for further enhancement opportunities.
    • Knowledge management – Ensure the relevant documentation of knowledge and documents are performed to ensure the continuity of the business.
    • Assist in any other ad-hoc task assigned by your superior or management.

     

    Requirements
    • Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent.
    • Able to work independently with minimum supervision.
    • Strong people and communication skills.
    • A motivated, results-driven attitude.
    • Must be a team player.
    • Must be willing to learn new products and new technical skills set (JD Edwards development tool).

     

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