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Account Manager / Sales Manager (Senior / Junior) - CSI 1

Pinnacle, Bandar Sunway

Division: 
Responsibilities: 
  • Promote, increase awareness and market company's services and products to corporate customers.
  • Develop, Identify and secure new business opportunities.
  • Assist and contribute in planning, development and implement sales strategies and activities to meet overall business objectives.
  • Maintain good business relationship with existing customers and prospects.
  • Responsible and achieved set sales quota.
  • Ensure strong customer satisfaction and experience at all times for better wallet share.
  • Delivered principal set target.
  • Responsible in penetrating into new territory.
  • Ensure and complete set KPI on certification from each key principal from time to time as per Business Partnership KPI.
  • Ensure quality sales engagement and proposal.
  • Ensure strong GP margin at all times.
  • Create and maintain a strong company image and branding at all times.
  • Establish good relationship with the company’s key principals. Continue to build up strong relationship with local partners.
  • Develop and recommend creative marketing strategies to improve sales volume and profit forecasts to meet business goals.
  • Responsible for new market penetration and developing net new customers.
  • Able to up-sell end to end solution (Hardware and infrastructure software) such as server, storage, desktop, networking, virtualization, data management, security, cloud solutions and etc.
  • Working cross functionally to build strong relationships with key customers.
  • Responsible for maintaining up-to-date awareness of competitors’ activities.
  • Providing monthly, quarterly and yearly sales performance reports and updates.
  • Providing weekly, and monthly sales inquiry reports and updates.
  • Responsible for Inquiry to Sales processing which include preparation of proposals, tender participations, sales presentations, Quotation, Service Order Form, and invoice preparation processes.
  • Maintain and enhance customer satisfaction, as well as team performance programs.
  • Responsible in maintaining and updating the company’s customer and prospect database.
  • Coordination with the Vice President to execute both market and target customer strategies for the company
  • Any other duties or assignment as and when assigned by the management from time to time.
Requirements : 
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Minimum 3 years sales experience in system integrator environment.
  • Experience in selling IT infra hardware, software and services (Eg, IBM, DELL, HP, Symantec, VMware, Citrix, Trend Micro, Netapp etc) are an added bonus.
  • Solid understanding of complete sales cycles, from prospecting to closing.
  • Demonstrated success managing a sales pipeline and forecast.
  • Experience in managing and leading a team is an added advantage.  
  • Excellent communication, interpersonal, and problem-solving skills.
  • Goal-oriented, highly motivated, and good under pressure.
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